27 Jan 2018, Worceser: Getting a call from a loved one to tell you they’re in an emergency can be very unsettling. When Thapelo Mbobosi got the call from his fiance – Zinthle Danti – to say that she was the victim in a hijacking incident, his first thought was to request help from Namola.
The Namola Response Centre called Thapelo back immediately, and the agents on duty were able to get all the necessary details about the incident. Zinthle was hijacked in the Robertson area while Thapelo was in Paarl. Namola notified the relevant emergency services in the greater Robertson area.
SAPS teams from Worcester, Robertson and Swellendam dispatched units to find Zinthle and the hijacked car. After a 6 hour pursuit, the car and Zinthle were found in Swellendam, and the couple were safely reunited.
We know that one of the scariest parts of an emergency situation is not knowing how your loved ones are – during and right after an emergency. The Namola team constantly kept Thapelo updated on progress in securing Zinthle’s safety during this ordeal.
52 South Africans are murdered and 46 are vehicles hijacked every day. To ensure citizens are assisted in emergency situations, Namola works with users and emergency services to GET HELP FAST.
Namola’s Response Centre Agents make sure they have all the relevant information. Knowing this detail, and the user’s exact location, Namola ensures the most appropriate emergency services are able to assist.